CANCELLATION AND REFUND POLICY

Effective Date: August 15, 2023

At TrCARE.AI, we aim to provide a seamless experience. If you encounter any issues with your purchase, you may request a refund under the following conditions:

1. REFUND ELIGIBILITY

  • Refund requests must be made within 7 days of the transaction.
  • Refunds are applicable only for:
    • Accidental duplicate payments.
    • Failed transactions with deducted payments.
    • Technical issues preventing access to the service.
  • Refunds will not be provided for completed services or user errors in purchase.

2. HOW TO REQUEST A REFUND

To request a refund, email admin@thinkroman.com with:

  1. Your name and registered email.
  2. Transaction ID or payment receipt.
  3. A brief reason for the refund request.

3. PROCESSING TIME

  • You will receive a response within 5-7 business days.
  • Approved refunds will be credited back within 7-10 business days.

4. CONTACT US

For further assistance, contact: admin@thinkroman.com